Key Components:
• Emergency transitional housing (stabilization stays of 30–90 days)
• Rapid Rehousing subsidies and landlord mediation
• By-name list coordination and outreach to encampments
• Tenant readiness and tenancy-sustaining coaching
• Wraparound referrals (health, legal aid, benefits navigation)

Target clients & eligibility:
Priority given to people experiencing episodic or chronic homelessness, survivors of domestic violence, newcomers at acute risk, and youth aging out of care. Intake uses standardized vulnerability assessment (VI-SPDAT or local equivalent), harm-reduction triage, and culturally sensitive screening.

Staffing & roles:
Program Manager (volunteer lead / if paid must comply with provincial employment law), Case Managers (qualified staff or supervised professionals), Housing Navigators (trained volunteers under supervision), Outreach Workers, Peer Support Workers (with lived expertise), and Security/Facilities coordinator.

Service flow & sample SOPs:
Referral → Triage intake (24–72 hours) → Stabilization plan (within 7 days) → Individualized housing plan → Move-on supports (30–90 days) → Aftercare follow-up (3/6/12 months). KPIs & targets (sample): • Average length of stay in transitional housing — target 45 days • % of clients moving to stable housing within 90 days — target 60% • Client satisfaction (exit survey) — target 85% positive • Number of eviction interventions preventing homelessness — target 120/year